PRIVACY & COOKIE POLICY

Introduction
Beauty with Charley Training Academy are committed to safe guarding the privacy of our website visitors.
This privacy policy applies to any personal data that is collected via this website.

Credit
This document was created using a template from SEQ Legal

How we use your data

We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system as well as information about the timing of your website use. The legal basis for this processing is our legitimate interests, namely monitoring of our website.

We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. All emails are sent to the email address including contact form. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely business and communications with users.

We collect personal data about you when you fill out a paper booking form/online booking form. This information contains name, address, phone number etc. We need this information to provide you with the relevant service and so your certificate can be sent to you. The legal basis for this processing is a contractual necessity to provide you with our service.
Your details will not be used for marketing purposes. You can see any copies of your booking form at any time.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

We will keep your personal data
– Usage data is kept for a short time
– For as long as is necessary to fulfil the purposes we collected for
– As required by law or, to enforce or defend legal action
Sometimes we will keep information that you have deleted, for example e-mails sent by you to charlotte@beautywithcharley.uk as a record of your learning experience. We will keep this information for a reasonable time.
If you request for any data to be destroyed Beauty with Charley Training Academy has 30 days to comply to this request. You will then have to sign a form to say that you agree that all your data has been destroyed.
It is up to you the sender to make sure that all emails are virus free and sent from a reputable provider.

Cookies
www.beautywithcharley.uk website does not use cookies to store data. The website has external links to other websites such Neals Yard. When visiting this site, it has its own cookie policies.

Case Studies
Once your case studies have been assessed and your certificate issued these case studies will be destroyed. These case studies won’t hold any data about any clients you perform your treatments on.

Your Rights
Your principal rights under data protection law are:

(a)    the right to access;
(b)    the right to rectification;
(c)    the right to erasure;
(d)    the right to restrict processing;
(e)    the right to object to processing;
(f)     the right to data portability;
(g)    the right to complain to a supervisory authority; and
(h)    the right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation and insurance cover.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is:
(a)    consent; or
(b)    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us via email selvey73@gmail.com OR my home address 12 Mistletoe Row, Old Wood Road, Tenbury Wells, WR15 8GB

Data Breached
In the case of any of your data being breached the ICO will be informed straight away. Beauty with Charley Training Academy is registered with the ICO, registration number:ZA350270. I have got 72 hours to report a breach of data.

Phone Numbers
If you ring Beauty with Charley Training Academy phone numbers and voicemails will be deleted once you have made your enquiry or booked on a training course. You can ring on a withheld number if you wish.

Amendments
We may update this policy from time to time by publishing a new version on the website
You should check this page occasionally to ensure you are happy with any changes to this policy.

15/5/18